Waterfall
March 24th, 2008 by Richard Brassaw

War veterans who suffer physical and emotion illness frequently suffer financial hardships due to their inability to find suitable employment. Veterans Affairs (VA) offers substantial medical services and benefits to those who have suffered a disability.

Unfortunately, the VA disability benefits can serve as an incentive to commit fraud and abuse. Psychiatric disabilities, like Post Traumatic Stress Disorder (PTSD), is one area that has seen a substantial increase of claims. One study of veterans seeking a PTSD disability claim found that 69% of those veterans scored higher for symptoms of malingering than the control group of non compensation seeking veterans on the Minnesota Multiphasic Personality Inventory-2 (MMPI-2).

Just because someone does not appear to have a disability does it mean their claim is fraudulent. Before acting on your instincts to report fraud it is best to find out why they are receiving those benefits. If you have ever thought that someone in a handicap parking space looks healthy, but later come to learn that they are waiting for a kidney transplant, you learn not to judge by appearances. Another example is someone who often experiences seizures.

Because PTSD is not a affliction that can be measured it is difficult to determine who is a malingerer and who legitimately suffers from the disorder. There are legitimate psychological and mental impairments for collecting disability.

Before reporting a fraudulent claimant you need to understand more about their exact disability and to become familiar with the conditions/symptoms of their disability. Once you are familiar with their diagnosis and the symptoms of their disorder, then you need to consider things that are incongruent between their behavior and their diagnosis. That in-congruency is something the VA wants to know about.

You can contact the Department of Veterans Affairs’ hotline at (800) 488-8244, between 8:30 am - 4:00 pm EST, Monday through Friday–excluding Federal holidays. Write the VA hotline at: VA Inspector General Hotline (53E), P.O. Box 50410, Washington, DC 20091-0410. Or contact them by email: vaoighotline@va.gov

The types of complaints the VA hotline accepts:

  • Employee misconduct.
  • Patient abuse.
  • Serious safety violations.
  • Theft from VA beneficiaries.
  • Theft or misuse of Government property.
  • False claims by beneficiaries, claimants, patients, employees, or contractors.
  • Systemic problems with VA programs or operations.
  • Gross waste of funds or official time.

The VA hotline will want to know:

  • The particular VA facility or office involved.
  • The identity of the wrongdoer(s) and victim(s).
  • The alleged legal or policy violation(s) or other misconduct.
  • The effect of the wrongdoing, such as dollars lost, delay produced, etc.
  • The date(s) when the event(s) occurred.
  • The identity of any witness(es) to the event(s).
  • Copies of relevant documents that support the allegation.
  • Whether anyone else has already reviewed the allegation.
  • An address and telephone number of a named complainant and whether the complainant wishes confidentiality.

The VA does NOT want to know about:

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3 Responses to “How & Where to report VA abuse and fraud”

  1. Richard,
    You are doing a wonderful job. The information is great. Dave

  2. I THINK THEY SHOULD INVESTIGATE ALL PTSD CASES. I AM RETIRED FROM THE AIR FORCE AND MY BROTHER WHO ONLY SERVED NINE YEARS GETS MORE TAX FREE PTSD FRAUD MONEY FROM THE VA THEN I RECEIVE IN MILITARY RETIREMENT PAY. MY BROTHER NEVER WENT TO WAR. HE WAS STATIONED IN ENGLAND IN 1988 AND SAID HE TOOK LEAVE TO ATTEND AN AIR SHOW IN GERMANY. TWO ITALIAN PLANES HIT EACH OTHER IN MID AIR AND CRASHED INTO THE PEOPLE WATCHING THE SHOW ON THE GROUND. MANY WERE INJURED AND KILLED . MY BROTHER SAID HE SAW ALL OF THIS AND NOW HAS PTSD. HE DID HIS HOMEWORK AND LEARNED ALL ABOUT PTSD SYMPTOMS. HE DID TAKE LEAVE TO GO TO GERMANY BUT NOT AT THE TIME OF THE AIR SHOW!! I REPORTED THE FRAUD TO THE VA INSPECTOR GENERAL BUT THEY TOLD ME IF THEY DO NOT SPEND ALL THE MONEY THEY RECEIVE THEY WILL NOT GET AS MUCH THE NEXT YEAR . WHAT A JOKE !!! I KNOW FOR A FACT THERE IS PTSD FRAUD IN THE VA AND YOU CAN NOT TELL ME ANY DIFFERENT.. AS A RETIRED MEMBER OF THE AIR FORCE I HAVE SEEN IT FIRST HAND!!!!!!!!

    PS. I AM STILL WAITING FOR A RESPONSE FROM CHRISTINA A. LAVINE ( HOTLINE DIRECTOR) ABOUT THE RESULTS OF THE INVESTIGATION . THE LETTER THEY SENT ME WAS DATED 13 SEPT 2005.

  3. Where to start??? I married a bigamist, who was previously a service member in the US ARMY. He was deployed to Iraq, and during the course of deployment phoned me daily 20-30 times per day. (this is not a joke). He re-enlisted while there, and then he and his parents attempted to bribe me with his re-enlistment money to lie to the American Red Cross to bring him home. This legal system is such a joke. When I discovered he was a bigamist (when I went to divorce him), i immediately notified local law enforcement officials and his company commander (As it’s at the company commander’s discretion to Court Martial him under UCMJ). You should know that all parties, Himself, Myself, and the 1st Wife are all residents of the state of Texas, however he and I were married in Georgia. Texas does not find that bigamy is against the peace of the state so long as you’re a member of the Armed Forces. The company commander informed me he couldn’t court martial him because the statute of limitations had passed (the statute is 7 years. He had not been in the military 7 years, and had not been married to me 7 years). He’s since been discharged under article 17 (read crying wolf) for PTSD and Chronic Concussive disorder. He is now fighting me for full custody of our 2 year old child, receiving unemployment, NOT PAYING CHILD SUPPORT, and working under the table while he attempts to receive disability from the VA. Apparently his mental condition has absolutely no bearing on his ability to parent a child, just on his ability “work”.

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